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What Our Customers Are Saying
Trusted and highly recommended
4.9
Total stars
1129
Google reviews
377
Facebook reviews
417
Yelp reviews
See what your neighbors are saying about us.
My husband and I have used Barker and Sons Plumbing, in the past, and have always been so pleased with the service. This time was no different. We needed water valves in the garage replaced. Unfortunately, it required some drywall removal to do the job but our technician, Peter, knew exactly what he was doing. He took time to explain the process- completed the job quickly and efficiently and left my laundry area cleaner than he found it! ( BTW… I think he could be a drywall guy too!) Great job!
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I called in to make an appointment. Everything was very easy and very pleasant.
The appointment was scheduled, but then I received a call from a supervisor. They knew I needed help sooner rather than later. They let me know that a project scope had grown on them and that they would t be able to be out as quickly as they had said. They offered me two choices. I could stick with an appointment a week later, or use another company that they would refer.
Let that sink in. That’s great customer service. That is putting the customer first. Nice job by the team at Barker.
I did not use them in this case, but the customer service will make me call back again. Thank you for being so professional, and continued good luck!
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The entire staff and experience. Richard was amazing, and every in the office is friendly and informative. Tina was great! Always giving me updates and trust me, I need them. It is a family owned business I believe and it shows with each interaction. The people love what they are doing and who they are doing it for. Excellent work! I wish more companies did business this way
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If I could rate this 6 stars, I would. Our water heater suddenly stopped working so we needed someone to come out asap.
The customer service was excellent. They sent a service technician in less than an hour or so and he arrived promptly. He was courteous, transparent and honest with diagnosis and pricing. We decided to get a new one and he got it installed incredibly fast, within a couple hours.
In summary, I called them early afternoon and was still able to fix dinner the same night. Just awesome.
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I had extensive plumbing and drain issues at my Tustin home this week. So I called barker and sons plumbing, which I’ve used before.They are knowledgeable and professional in all aspects of their work. They fixed the issue and always provide the best customer service ever!! This makes all the difference in the world.
I would like to give a 5 star rating to Orlando, Cody, Luke, Robert and Derek (last week). They are all amazing and I highly recommend their service
Thank you
Gloria Morgan
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